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Visa Services

ESTA Information

• Go to the official ESTA site
• Go to the Embassy's ESTA FAQ

Effective September 8, 2010, all Visa Waiver Program travelers must pay the $14 ESTA fees to cover travel promotion and operational cost when applying for ESTA. ESTA applications may be submitted at any time prior to travel. Once approved, authorizations are generally valid for multiple entries into the U.S. for up to two years or until the applicant’s passport expires or other specific circumstances give rise to a need to reapply, whichever comes first. Travelers with an approved ESTA do not need to pay the ESTA fees when updating non-critical informaiton on an ESTA application. However, travelers with new passports and re-applying for an ESTA need to pay the ESTA fees. The fees are collected when travelers apply for the ESTA when they obtain an approval to travel to the United States under the VWP.

An ESTA became mandatory by the Department of Homeland Security (DHS) in January 12, 2009. This new online system is part of the Visa Waiver Program (VWP) and all nationals or citizens of VWP countries who plan to travel to the United States for 90 days or less for temporary business or pleasure under the VWP will need to receive an electronic travel authorization prior to boarding a U.S.-bound airplane or cruise ship.

How to Apply for ESTA:
Please see the following procedures before applying for ESTA and confirm the flow from application to the response. It is necessary to finish five steps to acquire the ESTA authorization. Please note that you have to pay the $14 ESTA fee before your application is processed. The response of the ESTA authorization is displayed in Step 5, please confirm you have completed up to Step 5.

Step 1: Complete Your Application

For visitors applying for a new travel authorization, please click "Apply" button on the bottom left. You need to enter all mandatory fields indicated by a red asterisk .

Step 2: Submit Your Application

This is to confirm the information you entered in Step 1. Please review carefully all your data is accurate. If you entered incorrect data you will see an error message in red. After reviewing all information, you need to enter your passport number for verification. Please enter the text from the image screen, then click "Apply" button.

Step 3: Record Your Application Number

Please record your Application Number or print this page. Your Application Number will be required if you need to check the status of a completed application at another time. Click the "Next" button for Step 4.

Step 4: Make Payment

Please click "Pay" button to proceed to the CBP Online Payment form. You will be required to enter your credit card information. All payment must be made by the following credit or debit cards: MasterCard, VISA, American Express and Discover including JCB (You may enter JCB card information after you click on Discover Icon).
Mandatory Fields are: Account Holder First and Last name, Billing Address, Country, Credit Card Type, Credit Card Number, Expiration Date, and Security Code. Please make sure that you entered the correct information and click "Submit Payment" button to complete Step 4.

Step 5: View Your Application Status

In most cases, you will receive one of three responses within seconds. If you receive "Authorization Approved", you can travel to the U.S. under VWP. The Application Number and its expiration will be printed. Please print this page(you don't need to show this page at a airport). If you receive "Authorization Pending", it means your application is under review. Please check the ESTA Web site for update within 72 hours to receive a final response. If you receive "Travel Not Authorized", you need to apply for a visa at a nearest Embassy or Consulate.

The Embassy is not able to check the status of an ESTA application or provide details about ESTA denials or resolve the issue caused by the ESTA denial. Travelers with general questions regarding the Electronic System for Travel Authorization, ESTA, can find answers to frequently asked questions on the Customs and Border Patrol Internet site at keyword ESTA. Travelers can also use this website to submit their own questions which will be answered by e-mail.  

VWP travelers should be aware that unauthorized third-parties have established Web sites, which charge visitors seeking to travel to the US under the VWP for submitting ESTA applications to DHS on behalf of the traveler. These businesses and Web sites are not endorsed by, associated with, or affiliated in any way with DHS or the US Government. Use of a private service to apply for travel authorization via ESTA will not expedite the granting of approval. (More)

Important links: 

Passport Requirements

  • As of April 1, 2016, all travelers who are able to travel to the United States via the Visa Waiver Program must have a valid electronic passport. This rule applies even to those who possess a valid Electronic System for Travel Authorization (ESTA). For details, please visit Important Notice page.

Important Notice

  • Changes to the Visa Waiver Program

    The United States began implementing changes under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015 (the Act).

    For details on VWP requirement changes, please see Important Notice.

    For a list of Frequently Asked Questions, please see CBP's website.

Updated ESTA Application Form

  • February 25, 2016

    An updated ESTA application form is now available online. Additional questions regarding travel history have been added to the Electronic System for Travel Authorization (ESTA) applications that address the travel eligibility requirements under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015.

    For detailed information, please see CBP’s website.


  • If you are a citizen of a Visa Waiver Program partner and no longer eligible to travel under the Visa Waiver Program or have received notice that you are not eligible to travel to the United States under that program, you should apply for a non-immigrant visa at least three months in advance of your desired travel. If you do not have imminent travel plans, you should pay the non-immigrant visa application fee, fill out the DS-160 non-immigrant visa application form at , and schedule a visa appointment. If your travel is imminent, you may request an expedited visa appointment. Please include in your request the date and purpose of your travel, and the reason for your request, as well as a copy of the U.S. Customs and Border Protection message you received regarding your ESTA status, if you received one.

ESTA Application Fee: 14 USD

  • Effective September 8, 2010, travelers from Visa Waiver Program (VWP) countries must pay 14 US Dollars when applying for an Electronic System for Travel Authorization (ESTA). For details, please see ESTA Fee FAQs.

Taiwan participates in VWP

  • Beginning November 1, 2012, Taiwan passport holders will be eligible to travel to the United States under the Visa Waiver Program (VWP) for business or pleasure for up to 90 days without obtaining a visa, if certain requirements are met.

    Taiwan VWP travelers are required to travel on a biometric Taiwan passport (called an e-passport) that was issued on or after December 29, 2008 and contains a National ID number. They then must apply and be approved for an Electronic System for Travel Authorization (ESTA) before beginning travel. For more information, please visit and