Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
American Citizen Services

Consular Posts in Japan

The Embassy and all our consulates are closed on both U.S. and Japanese holidays.

Click one of the post names below to learn its business hours, how to contact the post after business hours, and how to make an appointment for services.

U.S. Embassy Tokyo

1-10-5 Akasaka
Minato-ku, Tokyo 107-8420

- OR -

(Only for military members using military postal service)

Unit 9800 Box 114
APO AP 96303-0114

Tel.     (03) 3224-5000 / DSN 224-5000 switchboard
Fax:    (03) 3224-5914 / DSN 224-5914 (all passport inquiries)
Fax:    (03) 3224-5856 / DSN 224-5856 (all other non-visa inquiries)

Map

Emergencies:

If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call (03) 3224-5000. Ask to speak with the Embassy Duty Officer.

All services are provided by appointment only

Passports and Reports of Birth
Monday through Friday, 8:45 a.m. - 12 noon and 2 p.m. - 4 p.m. (except Wednesday afternoons).
Please make an appointment online (Except for emergencies only)

Notarial Services
Monday through Friday, 8:45 a.m. - 12 noon.
Please make an appointment online.

Federal Benefits Unit
Please call 03-3224-5000 to schedule your appointment.

The Tokyo Federal Benefits Unit has recently created a new email box exclusively for federal benefits matters. You can reach us anytime at FBU.Tokyo@ssa.gov.

We regret that we are unable to accept other ACS inquiries by e-mail.

The Embassy helps U.S. citizens in Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata, and Yamanashi.

Security check

  • All applicants must pass through security, which includes putting your personal belongings through an x-ray machine and walking through a metal detector. When planning your visit, bring only what is needed for your business with us. Reading material is permitted, but food, drinks, and big luggage cannot be brought into the Embassy. If you have such items with you, your entry (and the entry of those in line behind you) will be delayed.
  • All electronic devices such as cell phones, iPods, PDAs, laptops, portable game devices etc. must be checked at the entrance. You will be given a numbered plastic tag when you check your electronics. Please retrieve your checked item(s) by presenting your tag as you leave.
  • Security check opens to the public at 8:30 a.m.

Customers visiting the Consular Unit should expect similar security procedures. Please check the Visas page for more detailed information regarding opening times.

U.S. Consulate General Osaka-Kobe

2-11-5 Nishitenma, Kita-ku, Osaka 530-8543

Tel. (06) 6315-5900
Fax: (06) 6315-5914
Email: AOK@state.gov

Here is a map and directions to help you find us.

Emergencies:

If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call (03) 3224-5000. Ask to speak with the Osaka-Kobe Duty Officer.

All services are provided by appointment only

Passports and Reports of Birth
Monday through Friday, 9 a.m. - 12 noon and 1:30 - 3:30 p.m.
For routine passport applications and report of birth abroad, please make an appointment online.

Notarial Services
Monday through Friday, 9 a.m. - 12 noon and 1:30 - 3:30 p.m.
Please make an appointment online.

Federal Benefits Unit
For Federal Benefits matters, please e-mail us.

The Consulate in Osaka helps Americans in Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shimane, Shiga, Tokushima, Tottori, Toyama, Wakayama.

Check here for more information.

U.S. Consulate General Naha

2-1-1 Toyama, Urasoe City, Okinawa, Japan 901-2104
or PSC 556, Box 840 FPO AP 96386-0840

Tel. (098) 876-4211
Fax: (098) 876-4243

All services are provided by appointment only

Passports and Reports of Birth:

Monday through Thursday, 8-11:30 a.m. and 1-3 p.m. The ACS section will be closed to the public on Fridays.
Please make an appointment online (Except for emergencies)

Notarial Services
Appointments are offered at 9:30 a.m. on Mondays and Wednesdays and at 1:30 p.m. on Tuesdays and Thursdays.
Please make an appointment online.

Federal Benefits Unit
Please call 098-876-4211 to schedule your appointment or e-mail us at NahaVET@state.gov.

Here is a map and directions to help you find us.

The Consulate in Naha helps Americans in Okinawa and the Amami Oshima Island group (which is the southern island group of Kagoshima Prefecture).

For additional information, please contact us at NahaACS@state.gov.

U.S. Consulate General Sapporo

Kita 1-jo, Nishi 28-chome, Chuo-ku, Sapporo 064-0821

Tel. (011) 641-1115
Fax: (011) 643-1283

We regret that we are unable to accept inquiries by e-mail.

All assistance is by appointment only; please call (011) 641-1115.

Here is a map and directions to help you find us.

The Consulate in Sapporo helps Americans in Akita, Aomori, Hokkaido, Iwate and Miyagi.

U.S. Consulate Fukuoka

5-26 Ohori 2-chome, Chuo-ku, Fukuoka 810-0052

Tel. (092) 751-9331
Fax: (092) 725-3772

We regret that we are unable to accept inquiries by e-mail.

All assistance is by appointment only; please call Tel. (092) 751-9331.

Here is a map and directions to help you find us.

The Consulate in Fukuoka helps Americans in Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga and Yamaguchi.

U.S. Consulate Nagoya

American Consulate Nagoya
Nagoya International Center Bldg. 6th floor
1-47-1 Nagono, Nakamura-ku, Nagoya 450-0001
Tel. (052) 581-4501
Fax (052) 581-3190

The Consulate in Nagoya helps Americans in Aichi, Gifu and Mie.

Here is a map and directions to help you find us.

Consulate Nagoya provides emergency consular services for Americans living in Central Japan. Routine services are provided by appointment only. Please make an appointment by following this link:

Nagoya Appointment Request

If an appointment is not available, American residents may also receive service at the Consulate in Osaka. Many services, such as routine adult passport renewals, can be done by mail.

Do not mail passport applications to Nagoya; please mail them to the Consulate in Osaka.

Other Information

Each of our offices in Japan works with American citizens based on their place of residence in Japan; Americans in Tokyo work with the Embassy, while, for example, citizens in Nagoya work with the Consulate in Nagoya. Please review the information above, and jump to the web site for the office covering your area.

Persons affiliated with U.S. Forces in Japan should first contact their base legal, personnel or family support offices. Many of the services we offer can be completed, or at least started, on base.