American Citizen Services
Information for Travelers
- Japan Country Specific Information
- Latest Worldwide Caution
- Smart Travel Enrollment Program (STEP) formerly known as Registration with the Embassy
- Sign up for the Monthly ACS Newsletter
- Visas to Japan for Americans
- Consular Posts in Japan
- Latest Emergency Messages and Travel Alerts
- Safety and Security Information
- Bringing Medicine into Japan
- Financial Arrangements - ATMs, Credit Cards, Currency Exchange and checks, MoneyGrams, Emergency funds transfer
- Driving in Japan
- Transiting through Narita Airport
- Calling for Help
- A-Z Index of Topics
Telephoning
Calling Collect from Japan to the U.S.:
Try one of the below numbers to reach U.S. telephone companies (Home Country Direct Service):
JR East Infoline 050-2016-1603
Answer questions about rail transportation, discount tickets, how to get where, 10:00 - 18:00, Monday through Friday.
NTT Telephone Directory Assistance, 104
General information service which gives telephone directory assistance and answers questions on how to get things done and who to call, 9:00 - 17:00, Monday through Friday. Will assist with calls to the 119 emergency services.
Tokyo City Air Terminal (T-CAT) 03-3665-7111
Japan National Tourist Organization 03-3201-3331
10F, Tokyo Kotsu kaikan Bldg, 2-10-1 Yurakcho, Chiyoda-ku, Tokyo 100-0006
Information on tourism and public events.