American Citizen Services
Emergency - Contact the Embassy
If you are an American citizen with a serious emergency, call the Embassy at 03-3224-5000 (011-81-3-3224-5000 from the United States). After normal business hours (08:30 - 17:30 Monday through Friday), you will be directed to an Officer on Duty. United States visa inquiries should be directed to 03-6743-9732 (011-3-6743-9732 from the United States).
Contact Your Nearest U.S. Mission Post
For non-emergency issues, please see our contacts page for addresses, maps and office hours.
What Kind of Emergency?
- Death or Injury of an American Citizen in Japan
- Arrest/detention of an American Citizen in Japan
- Victims of Crime in Japan
- Domestic Violence
- American Citizens Missing in Japan
- Abduction of a Child in Japan
- Financial Arrangements - ATMs, Credit Cards, Currency Exchange and checks, MoneyGram, Emergency Funds Transfer
- Lost or Stolen Passport
- List of Hospitals
- List of Attorneys
- A to Z Index of American Citizen Services, U.S. Embassy Tokyo