Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
American Citizen Services

Emergency - Contact the Embassy

If you are an American citizen with a serious emergency, call the Embassy at 03-3224-5000 (011-81-3-3224-5000 from the United States).  After normal business hours (08:30 - 17:30 Monday through Friday), you will be directed to an Officer on Duty. United States visa inquiries should be directed to 03-6743-9732 (011-81-3-6743-9732 from the United States).

• How to Call for Help

• Sources of Help

Contact Your Nearest U.S. Mission Post

For non-emergency issues, please see our contacts page for addresses, maps and office hours.

What Kind of Emergency?